When you join the Sharreit community you entrust us with your data, and it is a responsibility that we take seriously. We have created this Privacy Policy to help you know what we do with the data we collect from you, how we use it, and how we protect the data. Please do reach out to us at support@sharreit.com if you have any questions, concerns, or requests.
Who are we?
We are Sharreit Inc., and we operate under the name of Sharreit, and our company is registered in Delaware, USA.
What data do we retain about you?
Information you submit through our app or website.
To continuously maintain Sharreit as a safe place to share and book services, we may require some of the following information such as: Identity card number, email address, phone number, passport photograph, address, etc.
We may also obtain information from exchanges and communications you make via the platform, app, and website.
Information gathered from your phone usage:
This may include your phone network, IP address or operating system and your phone settings.
Information you permit us to access on your phone
These are pieces of information that you give us permission to access. These may include photos or geolocation info.
Information from social media platforms and accounts
Information from any social media platforms and accounts that you share with us or sign up with.
Cookie Use
By using the Sharreit website and/or app, you agree to our use of cookies:
To help us in providing you a better experience, we may use Session, Persistent, and Third-Party cookies to track your activities on the Sharreit site.
You can choose to turn off cookies at any time, but this may diminish the quality of your user experience. Cookie controls can be modified by accessing your browser toolbar or your phone settings.
How do we use your data?
To provide, analyze and improve the Sharreit service and experience, we may use your data to:
Enable your use of it service, communication with other users, accessibility to customer service, and receptivity of relevant communications and notifications from us.
Contact you via email, SMS, or phone if we need to send you information relating to your Sharreit account.
To keep Sharreit a safe place to post and book services and to meet our legal obligations, we may use your data to:
Search your record at credit and fraud prevention agencies.
Prevent illegal activities like money laundering, tax evasion, and fraud.
Enforce our Terms of Service and other policies and resolve any disputes with any of our users.
To exercise our legitimate interests (which doesn't involve overriding your privacy rights), we may use your data to:
Market products, services, or new features we think you may like, in the app, online, or via text and email.
Who do we share your information with?
We will never sell your data to any 3rd parties. We may share your personal data with:
Associates who work with and for Sharreit if it is needed to do their job, and this is only on an as-needed basis.
Your phone number will be shared with users who you have made a booking for a service you posted, agreement with for the purposes of communication and facilitation of your booking.
Any organization which supports any of our services that you use when they need it to offer those services, including:
Stripe, our payment processors, who hold details from your booking with us to verify your payment. These may include your name, identity card, payment cards, and bank accounts.
Customer messaging (Live Chat) platform
Credit reference bureaus
An agreements, and to protect the rights, property, or safety of us, our customers, or others.
You have a right to:
Access and update some of your information through your Sharreit account. In some areas, you may have the right to request copies of personal information which you can't access through your Sharreit account. However, we may not be able to comply with requests deemed to be unfounded, repetitive, burdensome, or excessive.
Ask for correction of inaccurate or incomplete personal information which you can't update yourself through your Sharreit account.
Ask for deletion of your data. If you choose to request this, please note:
We may choose to hold certain information necessary for our legitimate business interests, such as fraud detection and prevention and safety enhancement.
We may hold and use your personal information to the extent necessary to meet our legal obligations.
Information you have shared with others (e.g., feedback, reviews) may continue to be publicly visible even after your Sharreit account is closed or canceled.
Object to us using your information for direct marketing, research and statistical reasons, and other legitimate reasons.
Withdraw any consent you have previously granted us. To do so, please contact us at your_contact_link.
Withdraw any consent you have previously granted us. To do so, please contact us at support@sharreit.com
Have your personal information erased from our system. To do so, please contact us at support@sharreit.com and request to have your data deleted.
Where do we house your data?
We take data privacy very seriously, and the information you provide to Sharreit is transmitted using SSL secure encryption. We keep your verification information encrypted, and only authorized Sharreit associates can access the data if their job requires it.
How to provide feedback, ask questions, or lodge a complaint
You can provide your feedback, ask questions, or lodge a complaint by reaching us at
support@sharreit.com, and we will be pleased to assist you.
Updates to this policy
We will post any updates we make to Sharreit's privacy policy on this page. If the changes are quite significant, you will be notified by email.
